Relief Worker

Closing Date: We accept applications at all times


About the Job

We have a bank of staff who we call on to cover shifts based at our higher support project in central Bristol and our medium support project in Yate, South Glos.

Day Relief shifts - £9.00 per hour (central Bristol and Yate, South Glos)

Night Relief (Waking) shifts - £10.00 per hour (central Bristol only)

Night Relief (Sleep-In) shifts - £9.00 per hour (Yate, South Glos only)


Shift timings:

Central Bristol shifts; early shifts; 7:00am– to 3:00pm; late shifts 2:00pm – 10:00pm and waking night shifts 9:30am – 7:30am, 7 days a week. 

Yate, South Glos shifts;

Weekdays: early shifts; 7:45am– to 3:45pm; late shifts 12:15pm – 8:15pm and night shifts 8pm – 8am.

Weekends: early shifts; 8:45am– to 3:15pm; late shifts 3pm – 8:15pm and night shifts 8pm – 9am

When completing your Application Form, you will have the opportunity to specify which shifts you are likely to be able to cover.


This role will suit people who can be flexible, sometimes at short notice where we need to cover shifts due to unexpected circumstances, such as sickness absence.

There is no deadline for applications; we accept them at any time. Shortlisting takes place once every four weeks. If your application has been shortlisted for an interview, you can expect to hear from us up to four weeks after your application was submitted.

Interviews are held in central Bristol.


Covering Letter Guidance

Please note that the online application form cannot be saved until it is fully complete.  We recommend that you prepare your Covering Letter before you start the online application. 

Your Covering Letter will form the most important basis on which your skills, experience and personal attributes will be tested against the job criteria.  Without it, your application cannot progress to the shortlisting stage. 

You should refer to the Person Specification document within the Job Pack and cover only the elements that are tested at this stage of the recruitment process. Elements that only have the word ‘interview’ next to them will be tested at the next stage of the process and do not need to be covered in your letter. 

To access the Job Pack, please click here.



The role

Relief workers are a much needed and important part of the 1625 Independent People team.

You will be joining our highly motivated and skilled high support and medium support project teams who collectively provide supported accommodation for homeless young people (including care leavers) within our higher support hostel, located in central Bristol., and our medium support hostel, located in Yate, South Glos.

You will join them in providing support and practical help to enable our young people to develop their independent living skills, including managing a home to enable them to work towards their aspirations and successfully move on.

As a relief worker you will support young people to manage their accommodation and help them to manage their income (often benefits). You will help with the collection of accommodation charges and to maintain a safe environment with the project, contributing to health and safety checks, management of repairs and turning around empty rooms. You will also support the sign up of young people moving into the accommodation.
You will play a vital role in providing a listening ear to young people, whether that is catching up on their news or helping them sort out a problem.
The team are very supportive of each other and through reflective practice we are always learning from our own and each other’s experiences. 
Our work is rooted in providing support in a Psychologically Informed Environment framework known as PIE. 

If you'd like to have an informal chat about the role, please contact Chris Marshall (


About you

You have empathy and understanding of the needs of homeless young people, young people leaving care, and the barriers they face. You like being around and working with young people.

You are flexible, assertive and resilient, able to develop effective working relationships with young people and engage a variety of personalities. You will be creative in promoting equality of opportunity to all of the young people who use our services.

You have a good sense of how to set and maintain boundaries, confidentiality levels and understand the importance of working with safeguarding procedures.

You must have strong record-keeping, administration and IT skills.

You have an awareness of and an ability to undertake housing management responsibilities including health and safety in a high support setting.

We particularly welcome male applicants and those from an ethnic minority, as they are under-represented within 1625ip Relief Worker staffing levels.

We are also interested in applicants who are able to work solely nights.

If you are passionate about what we do and can demonstrate that you fulfil the requirements of the role as set out in the Person Specification, we are keen to hear from you.


Equal opportunities for everyone

We safeguard and promote the safety and welfare of children, young people and vulnerable adults. We expect all our staff to do this and to have appropriate criminal and reference checks. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check.

We believe ex-offenders should have an equal chance to become employees or volunteers. Having a criminal record does not automatically mean you can’t work here. We will take the time to consider the offence, the role and the risk.

We pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. Our workforce should represent our community.

We do everything we can to make sure our recruitment opportunities don’t have barriers for disabled applicants. If you have a disability and need an adjustment made to any part of the recruitment process please let us know as soon as possible.

Some examples of types of adjustments we can make are:
- If you have dyslexia and need extra time during assessments, this can be agreed.
- If you use a wheelchair or have limited mobility we can make sure your interview is in an accessible room.
- If you have back pain and need to stretch we can provide breaks in an interview.

If you need an adjustment made to any part of the recruitment process, please contact as soon as possible to let us know.